Category Archives for "Repair A Phone"

Insightful information related to cell phone repairs in Austin Texas

Third Party Screen Repairs Will Not Void the Warranty, Says Apple

Apple Will Not Void Warranties On Third Party Repairs

Ever since the introduction of the touchscreen smartphones, one of the most common problem that smart phone users have to deal with is a cracked screen. The Apple iPhone is no stranger to a cracked screen and seems to be more prone to damage. ​

Smartphone screens can only withstand accidental and minor bumps here and there. A major fall can crack and destroy the screen which sometimes render the smartphone useless. All vital functions on a smartphone are primarily done ​on the screen. ​

​Through the years, touchscreen smartphone manufacturers have tried to make the screens thin yet durable. But despite the efforts, screens are still not 100% resistant to cracking.

​The Apple iPhone Is Know To Crack Easily

Apple’s iPhone, notwithstanding the technology applied to the smartphone, is still not impervious to cracked screens. In fact, cracked iPhone screens are so common that third party repairs have sprung up almost everywhere.

It does not help that cracked iPhone screen replacements are generally not cheap when done by Apple. Third party repair providers offer screen replacement at a cheaper price for the same quality.

Surprisingly though, Apple has became less strict in its screen repairs. Just September of last year, the company lowered the price of its screen replacement. Before, iPhone models under the AppleCare+ could have its screen fixed for a cost ranging from $79-$99. Now, the screen replacement costs only $29.

This has made the Apple repair price competitive since third party repairs usually cost $100 - $150. Here and The Austin Cell Phone, our iPhone screen repair costs range from $59 - $129.

​If the iPhone is out of warranty, the third party repair is more appealing since Apple screen replacements will ​range from $129 to a whooping $279. By making screen replacements for certain iPhone models in a flat rate of $29, Apple has also increased the attractiveness of the AppleCare+ program.

Aside from lowering the price of screen replacements, Apple has also lifted its policy against third party screen repairs. The policy used to state that an iPhone’s warranty is void whenever the device had a third party display. Apple would then will not perform any repair or warranty the device.

​However, early ​in 2017, Apple had a change of heart. The tech company has rolled out a memo which tells Apple retail employees that an iPhone’s warranty is no longer void even if the device’s screen is repaired by a third party cell phone repair shop.

Details of the New Repair Policy

Under the new policy, an iPhone can still be repaired by Apple even if the device’s screen has been previously fixed by a third party repair provider. However, this policy does not apply to all kinds of repair.

​If the repair done by the third party caused damage to the device, then the user has to pay​ the out-of-warranty price​. ​Additionally, if the repair is related to the display, then the cost of the next repair at an Apple store or any authorized shop is at the out-of-warranty price.

Under the memo, before proceeding with the repair of anything not related to the display, the Apple retail store employees or Apple authorized service providers should inspect the iPhone unit for signs of fraud or tampering. As mentioned above, if the repair to be done is due to a damage caused by the display fix done by a third party, any repair by Apple will be considered out-of-warranty.  This includes replacing any parts that the third party service provider has installed.

​AppleCare+ will simply not cover any repair or part replacement related to the repair done by ​a third party service provider. The worst case scenario is that Apple will refuse to repair it.

The memo released by Apple unfortunately applies only to repairs in the United States, Canada, and certain regions. To ensure that your region is included, ​check out Apple's repair terms and conditions before getting your iPhone repaired by a third party service provider.

The Effect Of The Policies In Screen Replacement Price & Third Party Repairs

Until now, Apple has not released any official statement regarding the reason behind the sudden change in its screen repair policy. Nevertheless, consumers can breathe a sigh of relief knowing that they can get their iPhone’s screen repaired anywhere else without worrying about voiding the warranty.

Additionally, it seems that Apple is also inviting more consumers to replace their screens at authorized service providers by making it cheaper to do so. Consumers can get Apple authorized repairs and parts with the new $29 tier price on all the recent models from iPhone 6 to the iPhone X.

​In the end, consumers are presented with a lot of options for their screen replacement needs. This ensures that users of iPhone's can use and enjoy their units longer since getting screen repairs ​will be easier.

​Cautionary Tips Before Getting Your iPhone Repaired At A Third Party Location

You should be cautious of getting repairs from just any third party service providers. Because of the caveat that Apple has put in its screen replacement policy. An iPhone user must first ascertain that the third party service provider does quality screen repairs.

If the third party service provider damages the device further, then the user will be the one ultimately bearing the burden of the repair. Therefore, before heading out, follow these steps:

  • 1
    ​Get a list of the third party service providers near you. You can do so by surfing the net or asking friends or relatives for referrals.
  • 2
    ​Do your research. Nowadays, there are a lot of third service providers with their services and ratings posted online. It will not be difficult to ​find reviews regarding the services they offer.
  • 3
    ​Compare and contrast. Apple has made the AppleCare+ program more competitive by lowering the price of screen replacements. Therefore, if you are opting for a third party service provider, then you have to ensure that the pros outweigh the benefits of just having it done by Apple or any of its authorized service provider. A third party repair is more enticing for iPhone units which are already out of warranty.

Here at The Austin Cell Phone we pride ourselves on the repair work that we do. We have great reviews from our many customers who trust us to repair their iPhone's.

Read our reviews on Yelp, Google and Facebook then give us a call when you are ready to repair your iPhone. Most iPhone repairs take only 30 minutes and you do not need to make an appointment. We also offer mail in iPhone repair services for anyone in the USA.

​Please share this article and leave a comment below if you found it useful or informative. We love to hear from our customers.

Is Your iPhone Slowing Down? Learn The Truth About Apple’s Update

iPhone ​Slowing Down, Learn The Truth

Is Your iPhone Slowing Down? Learn The Truth About Apple’s Update

iPhone ​Slowing Down, Learn The Truth

If you ​have had an iPhone ​for ​some time now, you may have ​noticed ​your iPhone ​slowing down ​over time. It may have crossed your mind ​that your ​iPhone running slow after update ​whenever Apple releases a new iOS​.

Well, you are not alone. There is a conspiracy theory going around for quite some time now which states that Apple makes older iPhone models a disappointment to use after new ones are released. Older iPhone's tend to slow down or even shut down.

This lead to frustration among ​users which ultimately ​forced them to upgrade even though the older ​ones are perfectly fine in other aspects. This phenomenon can be seen ​in iPhone models such as the iPhone 6, 6s, and 6s Plus. Users of these models have reported their ​iPhone slowing down even when the battery seems to be in good condition.

It Started from a Reddit Post and Led to an Independent Research

The iPhone slowing down phenomenon ​of older ​models have been experienced by so many users which led to many to talk about it on sites such as Reddit​. Many Reddit users have actually reported that their iPhone's have returned to its normal performance after an iPhone battery replacement.

​These ​posts​ which suggested that the iPhone battery might be the cause of the iPhone slowing down performance of older iPhone's​ ​led to ​one of the Reddit ​threads to go viral. The Reddit talks ​pushed the Primate Labs founder and Geekbench developer, John Poole, to conduct his own study to find out for himself what​'s really going on.

Poole and his team have compared the performance of nearly 100,000 iPhone 6s and 7 units and analyzed the units’ performance data. Apple has released a fix for the shut down bug between iOS 10.2.0 and iOS 10.2.1.

His study has found out that units performed slower after the release of the fix for the shutdown bug. This ​iPhone slowing down performance was also noticed ​on other models as well entailing a rampant problem. In fact, after the iPhone 7 was reported to experience shutdowns, Poole noted that Apple iOS updates have led to the slowing down of ​that model’s performance as well.

However, unlike the conspiracy theory, Poole thinks that Apple slowed down the system of its older units in order to avoid overloading the batteries, which were considered old or aged at the time of the release of the fix.

From the Horse’s Mouth

After the commotion caused by the Reddit post as well as the somewhat confirmation from Poole’s research, Apple ​was backed in ​a corner and ​was forced to respond.

According to the tech giant:

 “Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.

Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.”

It can be inferred from Apple’s statement that what Poole said was true. Apparently, Apple has been addressing iPhone’s shutdown issues due to old lithium-ion batteries.

With each new iPhone model, Apple has been consistently increasing the power of its processors and its operating system. These improvements puts a strain on old lithium ion batteries leading to shutdowns to avoid internal damage to its components.

Apple’s explanation has merit when one ​considers that the battery life of a smartphone has an impact on its performance no matter how great the processor or the operating system is. In fact, it is widely accepted that the faster the processor, the more energy it demands from the battery. Does this justify your iPhone slowing down?

Tech giants like Apple and Samsung are still finding the balance between a smooth and fast processor and a reliable battery life. It seems like iPhone users have to bear the burden of ​having their iPhone slowing down.

After all, a slower iPhone performance is much easier to handle than an iPhone that spontaneously shuts down while in use. Or worse, an iPhone that burst's into flames unexpectedly.

So What Can You Do?

So far, the fix which led to the ​iPhone slowing down performance has been given to iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, and iPhone SE last year, and iPhone 7 and iPhone 7 Plus this year.

Even though the slowed performance only affects certain models according to Apple, it will not hurt to do something to prevent it from happening to your own iPhone.

  1. Check your iPhone model first. If it is an older one like an iPhone 6, then your phone is probably slow due to the usual wear and tear on your battery. Delete unnecessary data if the storage has been used up. The latest iOS recommends some steps in order to free up your phone’s memory such as deleting old messages and media files with large sizes. If your phone is new like an iPhone 8, visit the Apple Store. It may still be covered by warranty and sometimes the performance can be a factory defect
  2. If you are planning to change the battery, ensure your phone isn't slow due to other reasons. Sometimes an old version of the iOS or applications might be causing the problem. Another thing you can do to speed up your iPhone’s performance is to turn off background app refresh, location services for individual apps, and motion effects.
  3. Refrain from exposing your iPhone to extreme temperatures. Avoid charging your device when you are in a heated place. If you can wait till you are in a cooler place, then hold off from charging your device.

​If you decide to get the battery replaced in your iPhone you can go to Apple directly or visit your local iPhone repair shop. The Austin Cell Phone has been repairing iPhone's in Austin Texas since 2012 and have repaired hundred's of iPhone's. 

For those who do not live in the Austin area you can utilize our mail in iPhone repair service to replace or battery or repair any other part on your iPhone. We have great reviews on our repair services and pride ourselves with ​our level of service.

Please leave us a comment below ​the share what you think ​about the recent news of ​the iPhone slowing down.

Starting A Cell Phone Repair Business, Learn The Basics

Starting A Cell Phone Repair Business
Starting A Cell Phone Repair Business

Think about starting a cell phone repair business? Consider this, cell phones are an integral part of everyday life. It used to be that cell phones were only used only for communication purposes. 

Ever since the boom of mobile internet and social media, cell phones are now a necessity. In fact, more and more smart phones are being sold and newer versions are being released every year. 

People go nuts with the latest releases of the big manufacturers like Samsung and Apple. But despite all the innovations put into these devices, they are still prone to breaking easily. 

According to statistics, 30% of iPhone users crack their screens every year. Whenever a person breaks her phone, a local cell phone repair shop comes to the rescue.

Do I Need A Degree To Have My Own Cell Phone Repair Business?

No, but having an electronics degree will help. Repairing cell phones is a meticulous job since you will be handling a device with micro parts. However, it is fairly easy to educate yourself with the nitty gritty of the craft. 

There are a lot of information available on the internet. You can browse through hundreds of articles detailing different aspects of the cell phone repair business that you have to know. 

In addition to written articles, there are also hundreds or maybe thousands of YouTube videos that you can watch which show you the different ways to repair a phone caused by different problems.

Read related article: Should you repair or replace a phone?

Is Starting A Cell Phone Repair Business A Good Idea?

Like we mentioned earlier, cell phones are very essential to people nowadays. Some people are very dependent on it. 

For instance, kids these days do not know how to go about their day without a cell phones. Businessmen, media men, and academicians also rely on their cell phones to finish important tasks and to stay connected. 

Getting into the cell phone repair business then is a practical choice. There are hundreds and thousands of potential clients everywhere you go. Finding these clients is not hard since you are surrounded by people who use them. 

A cell phone repair business also do not have to have a large amount of capital to start. With the right tools and the right marketing strategy, and of course, with a good knowledge of how to do repairs, your cell phone repair business will be booming in no time.

What are the Basic Tools to Start a Cell Phone Repair Business?

If you are decided on starting a cell phone repair business, then you will need some basic tools to get started. These tools do not entail shelling out a bunch of money. Some can even be found in your home.

1. Anti Static Brush

It is important to clean the phone with a tool that will not damage it. Brushes can help you clean the parts before you proceed onto the repair itself. 

In some instances, cell phones have problems because of dirt and foreign objects stuck inside the housing. Since cell phones are electronic devices, an anti static brush is needed because normal brushes create static electricity. 

The anti static brush is very helpful especially if there is corrosion inside the phone due to water exposure.

2. Isopropyl Alcohol

Isopropyl alcohol is essential in repairing water damaged phones. When a phone has been damaged due to exposure to water. The first thing you need to do is to power the phone off and put it into a container of rice for at least 24 hours. 

This technique helps the rice absorb the water out of the device. Do it as soon as you find out that the phone has been in contact with water. 

If a client has brought in a phone which has been wet for days, then the first thing you have to do is to disassemble the phone and clean all the connections inside the phone with an anti static brush and isopropyl alcohol. 

The alcohol evaporates quickly and is non conductive which makes it a perfect solution in making sure no corrosion forms on the electronic parts of the cell phone. This technique will also help make the water dissipate fast.

3. Tweezers

Since you will be working with small parts, tweezers are a must have item in your cell phone repair kit. Enough said.

4. Suction Cup

Suction cups are useful when you are working with a screen. You will definitely need these when completing an iPhone screen repair

For the iPhone's, you can easily replace the screen with the help of suction cups. Simply let the cups stick using the suction and pull up and away the screens. Sounds easier than it really is and it is a lot harder trying to do this without suction cups. 

Therefore, you may want to invest in good quality suction cups and those that have different sizes. Suction cups are not so useful when repairing the Samsung Galaxy smartphone.

5. Digitizer Separator

Digitizer separator is essential when you are replacing just the glass on a phone’s screen. Since one of the most common damage of a phone is with its screen, you may need to give a little more importance to this device. 

If you want to get a machine to separate the glass and swap a shattered one with a replacement glass, then you need to be prepare to spend at least $200 to $400. There are certain kits that you may use which has a UV glue, wire, and molds for easier swapping. If you have a substantial capital, then check out a Vacuum Screen Separator.

Bonus tip: you can swap the glass using only a heat gun, wire, and temperature gun. Although it takes more time and effort. This is useful if you need a little more time to build your capital for the cell phone repair business but you also need to start now with the repairs.

6. Universal Smart Phone tool kit

As the name suggests, this kit has the tools needed to repair cell phones. It has tools of different sizes to fit the different components inside the phone. You can get this as a starter pack since you do not know which size of tool you may need while repairing.

Everything On The iPhone 8 Rumors & The September 12 Release Date

iPhone 8 Rumors & Release Date
iPhone 8 Rumors & Release Date

For those who do not know, 2017 is a big year for the manufacturing giant, Apple. The tech company will is celebrating its 10th year anniversary of the iPhone. People are excited for what is in store for this year’s release of the much-anticipated iPhone 8.

With only a few weeks to go before the big launch of the latest device, there are many rumors already circulating about it including one leak from Apple itself.

The Hardware: Living from Edge to Edge

Unlike its predecessors, the iPhone 8 is said to have a radical design with a display from edge to edge. It has been said that Apple will do away with the physical Home button and the only bezel that will be left is a small area dedicated for a front-facing camera.

Apple confirmed that it is working on a facial recognition technology so expect that the Touch ID may be eliminated in favor of the former. Because of its edge to edge design, the device may have a size similar to the of the 4.7 inch iPhone but with a display area same as the 5.5 inch one. However, there are also rumors suggesting that the display area will be 5.8 inches with 5.15 inches of usable space.

Since there is a huge possibility that the physical Home button will be eliminated, gestures might be used to navigate the phone. The display screen is said to be made of flexible plastic OLED rather than the usual LCD. This switch will help Apple come up with a thinner device with less power consumption but shows off a better display with higher contrast ratio and more true to life colors.

Let's hope that the new display is more durable than all of the previous models combined. Replacing the iPhone 8 screen will set you back $109. You can walk into our cell phone repair store in Austin Texas or use our iPhone mail in repair service that works for anyone in the USA.

Still, it is better to invest in a good case and tempered glass screen protector to avoid the costly repair.

Will Apple Go With An All Glass Body?

For the body, the iPhone 8 may veer away from the aluminum. Unlike its immediate predecessors, the latest device might be sporting a glass body similar to its great great grandparent, the iPhone 4.

The glass is said to be built around a polished frame of stainless steel just like the Apple Watch. It is also expected to be water resistant and hold up rain, splashes, and brief submersion in water. The water-resistant feature has also been confirmed by Apple’s supplier and such feature may extend to all iPhone models moving forward.

Inside its body, the iPhone 8 is expected to sport a 10-nanometer A11 chip which will help it be faster and more efficient. New technologies like wireless charging and facial recognition can also be expected. For higher-end models, optical image stabilization may be expected for both front and rear cameras.

The camera will also include 3D sensing capabilities that will allow it to locate and find the depth of objects in front of it. Such 3D capability will also help in its facial recognition features.

The Software & The A11 Chip

For this year, Apple will be sticking with its A11 chip for all iPhone models. The production for the newest chip began in May 2017. The chip is expected to give the users a faster and more power efficient performance compared to the present A10 chip.

The A11 can also lead to a better battery life that will surely be music to the ears of most users. The RAM of the iPhone 8 is similar to that of the iPhone 7 Plus, a 3GB one. The DRAM transfer speed of the latest models is expected to be 10-15 percent faster than the iPhone 7.

So What’s The Price to Pay?

Rumors have been circulating that the iPhone 8 will be the most expensive phone from Apple. The new OLED display, wireless charging, bio-metric features and improved camera performance have been pointed out as the causes for the price increase.

Some have priced the iPhone 8 at around $1,000 while others believed it will go beyond that. However, there are also rumors that lower-end models will be released for those who do not want to spend such a big amount of money on a new phone.

Wondering If You Can Replace the Glass Screen on an iPad?

Can You Replace the Glass Screen on an iPad
Can You Replace the Glass Screen on an iPad

In short, yes you can repair your iPad and replace the screen on it. It is a bit of a complicated process that requires you to use some tools and you have to know exactly what you are doing.

It involves taking off the glass that is already there using a heating gun and razors. You have to be careful with both of those tools because they can be tricky to work with and you absolutely must avoid wires and cables.

Makes sure to be careful because the screen can crack and splinter quite a bit, which can and will cut you and could even harm the device. Don’t let any shards go into the iPad itself.

Now Here Comes The Hard Part, Actually Doing It

This is also the point where things might become a little scary. As the broken glass is being pried and stressed in the removal process, there’s a good chance that it will begin to splinter and break.

Take care not to cut the iPad camera cabling when your razor’s in that area. This process can take quite a while, so you want to make sure that you take your time.

Then, you’ll have to make sure the connections are okay and make a swap with some things on this screen to use on your new one. Then, you have to add the new glass. This can be difficult and requires a precise hand to get everything to line up properly.

The LCD and the glass are separate on most models, so that adds another layer to the process.

Cracked iPad Screen Repair In Austin Before & After

Where Can I Get My iPad Screen Replaced?

Sound like far too much work? For most people, it is better to have the iPad screen replaced by professionals. The Austin Cell Phone is the best place to go in Austin for your screen replacement services. Our team will work with you to get your iPad at least looking like new.

If you aren’t close to Austin, you will have to do some research. Take to Google and look over the results for your city. Make sure to look at reviews and check for their warranty. You’ll want to do some digging to find a company that you can trust.

If you need bulk repairs for your iPads, such as a school collection or a business, we do provide bulk repair services and rates. Call us at 512-432-5528 today to get more information about our bulk repairs.

How Much Does it Cost to Replace the Screen on an iPad?

For most models, it will cost around $69-$89 to replace the iPad screen for most models. There are different models of your iPads, including minis and larger ones, so the cost will vary depending on that. Some of the older models may actually cost more, depending on how difficult repairing them is and how much the replacement part costs.

For how much it is to fix your particular model, give The Austin Cell Phone a call and we can give you more information. Also, we recently added the option to mail in your iPhone repair for those not located in Austin. Soon we will adding the option to mail in your iPad repairs, so stay tuned.

At the end of the day, replacing the screen on an iPad is a difficult task to do by yourself if you haven’t done it many times before. It requires quite a bit of work and even some luck that you don’t do anything potentially damaging. Instead, give the experts a call. You can reach us at 512-432-5528.